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E-Commerce Executive

--Banasree, Rampura, Dhaka, Bangladesh--

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Job Description

As an E-Commerce Executive at our company, you will play a pivotal role in managing and driving our online sales channels. You will collaborate closely with the marketing, inventory, and operations teams to optimize our e-commerce platforms, ensure seamless product listings, and deliver an outstanding online shopping experience for our customers.

We are seeking a proactive, tech-savvy professional with a strong understanding of digital retail, data-driven optimization, and customer engagement to join our growing team.

🎯 Responsibilities 

  • Storefront & Catalog Management: Own the product lifecycle on the website, ensuring accurate product listings, descriptions, categorization, pricing, and stock updates.
  • Core Business Operations: Oversee daily digital operations, manage customer orders, track payments, and closely coordinate with warehouse and third-party logistics (3PL) partners to ensure timely fulfillment.
  • Sales Optimization: Analyze storefront traffic, monitor sales performance, and identify customer friction points to optimize conversion rates and maximize monthly e-commerce revenue.
  • Campaign Execution: Plan, configure, and launch seasonal promotional campaigns, discount coupons, and flash sales directly onto the platform.
  • Customer Experience: Track customer feedback, manage return/refund claims smoothly, and maintain a high standard of online customer satisfaction.


🎓 Must Have 

  • Direct Experience: Minimum 1–2 years of active professional experience directly managing an e-commerce platform or working deeply within an e-commerce business environment.
  • Business Acumen: Strong understanding of standard e-commerce workflows, including inventory holding, return policies, refund mechanisms, and local cash-on-delivery (COD) or digital payment cycles.
  • Platform Literacy: Hands-on experience working with e-commerce CMS engines (such as Odoo, Shopify, or WooCommerce) and backend admin panels.
  • Communication Skills: Professional fluency in both English and Bengali, with strong capabilities in drafting customer communications and operational emails.
  • Problem-Solving Skills: A "get it done" attitude with the agility to troubleshoot customer orders or data mismatches efficiently under pressure.


✨ Nice to Have 

  • Prior experience with integrated ERP systems, specifically working with Odoo Sales, eCommerce, and Inventory modules.
  • Basic knowledge of digital marketing tools, web analytics (Google Analytics), or Meta Ads Manager.
  • Foundational skills in SEO-friendly copywriting for enticing product titles and meta descriptions.


🌟 What's great in the job? 

  • Empowering Culture: Work in a highly collaborative, friendly, and open corporate culture with zero micromanagement or rigid, bureaucratic bottlenecks.
  • Professional Growth: Accelerate your career growth at the intersection of technology and fast-paced digital retail.
  • Skill Expansion: Gain firsthand exposure to advanced corporate workflows and integrated operations across various business industries.


Apply Now!